If you want to use a taxi, you can book it up to 2 hours in advance of your planned departure time by phoning the customer service desk:
- You can book by phone (088 934 34 54 on working days from 8 AM to 8 PM) at least 2 hours before your planned departure time.
- You can change or cancel your booked journey up to 1 hour before it starts (only possible by telephone).
- If you are not at the departure address at the booked time, the taxi driver will wait at the address for a maximum of five minutes.
- You will need a legally valid ID to identity yourself to the taxi driver (your Shuttel card alone is not enough).